BRAMANTI, G. W. .; WIBAWA, B. M. .; AULIA, M. F. . The Effect Of Retail Shop Format on Customer Relationship and Customer Loyalty With Customer Trust as Mediation Variables (Case Study : Make Over Retail Stores in Surabaya). Procedia Business and Financial Technology, [S. l.], v. 1, 2021. DOI: 10.47494/pbft.2021.1.28. Disponível em: https://pbft.academicjournal.io/index.php/procedia/article/view/28. Acesso em: 10 may. 2024.